Cybersecurity isn’t just something the IT department handles anymore; it’s become a business issue that leaders across the organization must consider every day.
In this episode, our hosts sit down with Jason Collins, Chief Information Security Officer at Fit Technologies, a 100% employee-owned MSP based in Cleveland, Ohio.
They talk about how cybersecurity has changed over the years, from a behind-the-scenes IT function to a major part of business operations and decision-making. Jason shares why MSPs need to be more intentional about how they grow their security capabilities, how AI is accelerating both threats and innovation, and why people still play such a big role in successful phishing attacks. He also talks about the importance of understanding your environment before adopting new AI tools, and why real partnerships matter far more than simply stacking vendors.
Key takeaways:
- Cybersecurity has shifted from an IT responsibility to a business-wide leadership priority
- The difference between a vendor and a true partner can completely change security outcomes
- MSPs must balance operational speed with thoughtful, risk-based security leadership
- AI is accelerating both cybersecurity innovation and cyber threats at an unprecedented pace
- Strong asset management and data visibility are foundational before adopting AI tools